Current vacancies

Support Engineer - Active Directory/Office 365

Renumeration  |  £40k - £55k + Bonus and Benefits

Location  |  Oxford


Keywords  | Azure, Active Directory, AD, Second Line Support, 2nd Line, Windows Server, Group Policy, O365, Azure PAAS.

Job detailsWe are seeking a 2nd Line Support Engineer to support on a Permanent basis.

Duties of the job will include

  • Handling Second line support calls
  • You will be working with Microsoft Exchange, Active Directory, Azure Active Directory, Office 365 and Microsoft System Centre.
  • For example, you may be working on advanced mailbox sharing permissions, group and file permissions, deployment of complex software, registry tweaks and fixes, additional storage or disk expansion, file restorations.
  • Working with the team to check customer clouds for common issues such as disk space utilisation, unauthorised access and performance issues.
  • You will be part of the team of support team members available to deal with emergency support calls out of normal working hours (the on-call rota attracts an additional on-call overtime payment)

Key Skills, Knowledge & Experience

  • Microsoft Windows Server 2012 R2 and 2016 in enterprise infrastructures
  • Microsoft Windows Desktop
  • Microsoft Active Directory
  • Group Policy
  • Office 365 Administration
  • Application Virtualisation (Microsoft Remote Desktop/Citrix XenApp)
  • Basic Azure Administration
  • Azure PaaS Services/Log Analytics

The company
A Microsoft Gold Partner with extensive experience in the delivery of complex end to end hybrid cloud solutions. They Deliver enterprise-grade, cloud-based solutions to customers around the globe.

Hancock & Parsons Ltd is acting as an Employment Business in relation to this vacancy.

Hancock & Parsons Ltd is an Equal Opportunities employer; we welcome applicants from all backgrounds.