Technical Account Manager - M365/Azure

We are currently hiring for a Technical Account Manager. In this position you will be working for a Microsoft Gold Partner, working in a team that provides technical and strategic guidance to both internal and external clients. You will be involved in Pre-Sales but this is not a sales orientated role.

For this role your responsibilities would include;

• Build and sustain a deep awareness of the technical estates and strategies of your assigned clients, in order be their effective trusted advisor and optimise the technical integrity of their landscape.
• Own the production and maintenance of Technology Strategy & Roadmap documents for your clients.
• Provide assistance to other clients and commercial account managers as required to develop HLDs for technology requirements.
• Create HLDs at a level that can be used to estimate effort and provide the foundation for the LLD and onward delivery of the project.
• Create accurate BOMs for technology solutions that can be used by the commercial account managers to price solutions.
• Attend client sites as required to understand technology requirements and present strategy and/or technology solutions.

You will need to have experience in the following;

• Have solid experience and understanding of Microsoft 365 technologies, including Teams, SharePoint, OneDrive, and the Power Platform.
• Have a solid experience and understanding of Microsoft Azure, spanning both IaaS and PaaS elements.
• Have a good awareness of capabilities within Microsoft Security and Compliance technologies (eg within Microsoft 365 E5) and ideally those of competing 3rd party vendors.
• Have a good awareness of modern device management through Microsoft technologies, ideally encompassing WVD, Intune, Autopilot, and related products.

Salary: £70,000

Job Type: Permanent

Location: Remote (Office and Client visiting)