specialist recruiters for Microsoft technologies 01245 262394

IT Team Lead

Joe Hancock
UK Tech Jobs
1st/2nd/3rd Line support , O365 administration , Azure , Microsoft Exchange , Office 365 , Technical Support
£25k - £35k
22-02-2019 06:59 PM

Hancock & Parsons are looking to recruit an IT Team Lead for a digital agency consultancy based in Reading. This is a non-technical role, perfect for someone in a technical role that is looking to move into a less hand on managerial position or for someone who is already in a non-technical managerial role and looking for a change. This role requires the right candidate to manage a team of 4 IT Support Engineers in a busy environment that supports websites and applications like Content Management Sites. This position is being offered with a base salary of up to £35,000 and offers the chance to progress naturally into a more senior position, as well as the chance to be a very influential character in the business.

Responsibilities of the role:

  • Manage a team of 4 IT Support Engineers.
  • Manage the influx of of tickets.
  • Manage any issues that occur and liaise with the development project team as needed.
  • Requirements of the role:
  • The ideal candidate will have a background in Infrastructure (supporting Servers on Microsoft) or Development (some sort of web/app development).
  • Experience in a customer facing position.
  • Ability to liaise with external customers and the service desk.

Our client host all of their websites and apps on Azure on a mix of PaaS and VMs. They also use FreshDesk for ticketing.

If this sounds like a role that interests you, then please submit your application to the email address provided and we can arrange a time to discuss this further.

I look forward to hearing from you soon!

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