1st Line Support Engineer
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| Job Type | Permanent |
| Area | North London, UK |
| Sector | IT |
| Start Date | ASAP |
| Job Ref | JOB-6225 |
- Description
Great opportunity to join one of our clients in a 1st Line support role, duties include:
- Troubleshoot client support incidents, liaising with our clients over the phone, email, teams or on client site.
- Helping customers solve technical issues with their computers (hardware and software)
- Liaising directly with end users to resolve any problems, as directed by the Support Team Leader
Your technical competence will ideally include the following technologies that the support team cover:
Azure Cloud
Microsoft Hyper-V
Microsoft OS (2012/2016/W7/W8/W10)
Microsoft Exchange and Office 365
Server Hardware and Software
Network solutions including local area networks, wide area networks and associated hardware and technologies such as firewalls, routers, wifi solutions and network switches and cabling
This is a great opportunity to join the company and have the ability to progress your career.
